Full List of Toolkits

1. Leadership
2. Managing Operations and Information
3. Finance and Profitability
4. Sales and Customers
5. Strategy
6. Personal Effectiveness

Toolkits are available as PDF documents and can be downloaded immediately. They can be used by managers to develop their skills and those of team members. They can also be used by copaches and consultants to help develop leadership skills.  

Leadership

1. Appraising, Managing Performance and Engaging Employees
2. Building a High Performing Team
3. Coaching and Mentoring
4. Developing Collaboration and Operating in a Matrix Management Structure
5. Developing Audacity and Avoiding Mistakes
6. Developing People
7. Ensuring Adaptability and Delivering Results
8. Managing Talent and Succession Plans
9. Leading Change
10. Leading Leaders
11. Visionary Thinking
12. Benefiting from Diversity and Working Across Cultures
13. Developing Motivation and Employee Engagement
14. Recruiting and Selecting the Right People
15. Leading People: The Essentials

Operations and Information

1. Benefiting From Information and Technology
2. Developing a Business On-line
3. Managing Knowledge and Information
4. Mastering Creativity and Innovation
5. Problem Solving

Finance and Profitability

1. Boosting Profitability
2. Controlling Costs and Cash Flow
3. Making Budgets Work
4. Managing Business Risk
5. Using Ratio Analysis

Sales and Customers

1. Brand Building
2. Relationship Management and Client Engagement
3. Building Customer Loyalty
4. Competing for Business
5. Marketing and Market Planning
6. Developing a Market Entry Strategy and Product Launch
7. Leading a Customer-driven Organisation
8. Selling and Sales Techniques
9. Pricing

Strategy

1. Acquisition Strategy
2. Globalising Your Strategy
3. Management Audits and SWOT Analysis
4. Scenario Planning
5. The Forces Changing Business
6. Surviving a Downturn
7. Thriving or Surviving – Why Organisations Succeed

Personal Effectiveness

1. Communicating, Influencing People and Handling Conflict
2. Developing Your Career Success
3. Entrepreneurial Decision-making
4. Managing Time and Stress
5. Effective Negotiating
6. Advanced Negotiating Skills
7. Personal Development Planning
8. Inspiring Trust
9. The Successful Leader’s First 100 Days